2021 Year in Review

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As the end of 2021 approaches, we want to take a moment and look back at everything that has happened with K9 Nation.

Community Growth

Our wonderful community has grown from strength to strength and we now have over 8500 members from all over the UK. In the last 6 months alone we’ve seen a 250% growth!

We’ve also seen our fantastic business community grow and we are proud to have over 3500 dog friendly businesses offering 450+ products and services on the K9 Marketplace. We’ve made it easy for K9 community members to find amazing dog-friendly businesses, at their fingertips

New Features in the K9 App

With the help of our community, we successfully completed a Crowdfunding campaign back in April and raised a further 170k to allow us continue the work we are doing to develop the best dog owner app in the UK.

The app itself is always changing and evolving based on feedback from our wonderful community.

Below are just some of the things we added this year to improve the K9 App:

  • K9 Nation Marketplace
  • Navigation and homepage redesign
  • Adding a walk feature
  • Nearby walks feature
  • Paw Points
  • Digital Check In

Giving Back

Once again, we had dog owners all over the country taking part in the K9 Clean up campaign during the August bank holiday weekend. Not only did we help tidy up our beautiful country, but we also raised £1000 for the fantastic charity Support Dogs.

Looking Ahead

As we head into 2022, we are excited to announce that we will be bringing some enhanced developments to the walks feature in the app, making it even easier to plan the perfect walk with your dog.

Here at K9 Nation we know that no two dogs are the same and as dog owners it’s important to be able to discover products and services that are right for you and your dog.

Supporting small businesses is something we are really passionate about, and we will continue to showcase them in the K9 Nation Marketplace.

As well as supporting small and local business, we want to promote the fantastic brands that are leading the way in sustainability and innovation for dogs and their owners.

We will be bringing some enhanced developments to the walks feature in the app, making it even easier to plan the perfect walk with your dog.

On a final note, the whole K9 Nation Pack would like to express their thanks to each and every community member for showing your support over the last 12 months. We are grateful to have you as part of our community and excited that you have chosen to join us on this journey.

Thank you for being part of the K9 Nation Community

Share this post with your network!

Share on facebook
Share on twitter
Share on facebook
Share on twitter

As the end of 2021 approaches, we want to take a moment and look back at everything that has happened with K9 Nation.

Community Growth

Our wonderful community has grown from strength to strength and we now have over 8500 members from all over the UK. In the last 6 months alone we’ve seen a 250% growth!

We’ve also seen our fantastic business community grow and we are proud to have over 3500 dog friendly businesses offering 450+ products and services on the K9 Marketplace. We’ve made it easy for K9 community members to find amazing dog-friendly businesses, at their fingertips

New Features in the K9 App

With the help of our community, we successfully completed a Crowdfunding campaign back in April and raised a further 170k to allow us continue the work we are doing to develop the best dog owner app in the UK.

The app itself is always changing and evolving based on feedback from our wonderful community.

Below are just some of the things we added this year to improve the K9 App:

  • K9 Nation Marketplace
  • Navigation and homepage redesign
  • Adding a walk feature
  • Nearby walks feature
  • Paw Points
  • Digital Check In

Giving Back

Once again, we had dog owners all over the country taking part in the K9 Clean up campaign during the August bank holiday weekend. Not only did we help tidy up our beautiful country, but we also raised £1000 for the fantastic charity Support Dogs.

Looking Ahead

As we head into 2022, we are excited to announce that we will be bringing some enhanced developments to the walks feature in the app, making it even easier to plan the perfect walk with your dog.

Here at K9 Nation we know that no two dogs are the same and as dog owners it’s important to be able to discover products and services that are right for you and your dog.

Supporting small businesses is something we are really passionate about, and we will continue to showcase them in the K9 Nation Marketplace.

As well as supporting small and local business, we want to promote the fantastic brands that are leading the way in sustainability and innovation for dogs and their owners.

We will be bringing some enhanced developments to the walks feature in the app, making it even easier to plan the perfect walk with your dog.

On a final note, the whole K9 Nation Pack would like to express their thanks to each and every community member for showing your support over the last 12 months. We are grateful to have you as part of our community and excited that you have chosen to join us on this journey.

Thank you for being part of the K9 Nation Community

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Privacy Policy

Protecting your data is very important to K9Nation Limited (“K9Nation”, “us”, “our” or “we”). This policy, together with our Terms and  conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by K9Nation.

It applies to your use of the website www.K9Nation.uk, the associated ‘K9Nation’ mobile application (together, the “Platform”), all communications between you and us and (unless expressly provided otherwise) all agreements entered into between you and us which involve the collection by, or disclosure to, us of personal data.

Information we may collect about you.

We may collect and process the following data about you:

  • information that you provide by filling in forms on the Platform. This includes information you provide at the time of registering (including, but not limited to, your name, telephone number, address and email address) or at any subsequent point;
  • if you contact us, we may keep a record of that correspondence;
  • your responses to surveys you choose to complete on the Platform from time to time;
  • details of any photographs, comments, posts, or other information you post on the Platform;
  • device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information); and
  • details of your visits to the Platform (such as the full Uniform Resource Locators (URL) clickstream to, through and from the Platform (including date and time); page response times; page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the Platform).

Information we may collect about others.

We may collect and process data about others that you provide us with, including (but not limited to) information that you provide by filling in forms on the Platform. You represent and warrant to us that you have obtained the express consent from the individuals whose data you provide us with.

For the avoidance of any doubt, any reference in this privacy policy to your data shall include data about other individuals that you have provided us with.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical information about our users’ browsing actions and patterns, and may be linked to an individual user through other information that is held by us or publically available.

Cookie Policy

The Platform uses cookies to distinguish you from other users. This helps us provide you with a good experience when you use the Platform and also allows us to improve the Platform.

Please note that it is possible to disable cookies being stored on your computer by changing your browser settings. However, the Platform may not perform properly or some features may not be available to you if you disable cookies.

For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

Where we store your personal information.

The data that we collect about you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), including the USA. It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. By submitting your personal data, you agree to this transfer, storing and processing.

Your passwords are stored in K9Nation’s database in encrypted form. We do not disclose your account details, postal or email addresses to anyone except when legally required to do so. We will only hold your information for as long as is necessary for the purpose we collect it for, or for such additional time as may be required by law or any relevant regulatory body.

Security

Sensitive information between your browser and the Platform is transferred in encrypted form using Secure Socket Layer (SSL). When transmitting sensitive information, you should always make sure that your browser can validate the Platform’s certificate. It is your responsibility to keep your password secure.

Unfortunately, the transmission of information via the internet is not completely secure. Although K9Nation will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to the Platform, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent any unauthorised access.

How we use your information.

We use information held about you (and information about others) in the following ways:

  • to provide you with our services;
  • to reply to requests for information or any other kind of request as indicated by your correspondence;
  • to provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about;
  • to allow you to participate in interactive features of the Platform when you choose to do so, including interaction with external social networks and platforms;
  • to improve the Platform and ensure the content on the Platform is presented in the most effective manner for you and your computer or mobile device;
  • to administer our Platform and for internal operations ,including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to measure or understand the effectiveness of advertising served to you on the Platform; and
  • to notify you about changes to our service, the Platform.

Disclosure of your information

We may disclose your personal information to any business partner, sub-contractor or supplier of K9Nation for the performance of any contract we enter into with you, and/or a member of our group.

We may also disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if K9Nation or substantially all of its assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
  • in order to enforce the Terms and Conditions and any other agreement between you and us; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of K9Nation, our customers, or others. This includes exchanging information with other companies and organisations.

Marketing communications and your rights

By registering for an account on the Platform, you give your permission for us to use your personal data for marketing purposes in relation to our products and services. You have the right to ask us not to process your personal data by contacting us.

The Data Protection Act 1998 gives you the right to access information held about you by submitting a request in accordance with the act and is subject to a £10 administrative fee. All such requests should be sent via our contact form.

Changes to this policy

Any changes we make to our privacy policy in the future will be posted on this page, and where appropriate, notified to you by email.

Questions, comments and requests regarding this privacy policy are welcome and should be addressed via our email address: hello@k9nation.dog

Cookie Policy

We use cookies and similar tools on our website, www.K9Nation.uk, and the associated ‘K9Nation’ mobile application (together, the “Platform”) to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. We use the term “cookies” in this policy to refer to all files that collect
information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well the website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your user identifier. Most cookies will not collect information that identifies you, but will instead collect more general information such as how users arrive at and use the website.

The cookies we use.

At the date of the last update of this Cookie Policy, the list below represents a comprehensive list of all cookies set on the Platform, but please note that the cookies we use are subject to fairly frequent change. The purposes of the cookies in use, as described below will not change without this policy being updated. However we may not update this policy every time the identity of a particular cookie or the party setting the cookie changes.

 

Category: Strictly necessary

Party: BorrowMyDoggy.com

Purpose: BorrowMyDoggy uses cookies to enable the essential features of the website, such as the navigation system, signing up for the service, subscribing, verifying and messaging.

 

Category: Analytical /  Performance

Parties: Amplitude, Hotjar, Segment, Google Analytics, Optimizely, Improvely

Purpose: These cookies are used to analyse data from users’ visits in order to help us improve the service or create and analyse content tests to allow us to optimise the experience for future users.

 

Category: Functionality

Party: BorrowMyDoggy.com

Purpose: BorrowMyDoggy uses functionality cookies to improve the experience for its users. For example, to save users from having to remember their username, we use a cookie to remember this information.

 

Category: Advertising

Parties: Google Adwords, Facebook, DoubleClick, Affiliate Window, Improvely

Purpose: BorrowMyDoggy uses paid advertising in order to recruit new customers. These paid advertising channels will set cookies so that we can measure the effectiveness of this advertising.

Can you block cookies?

It is possible to block cookies, although remember that if you do choose to disable cookies, you may find that certain sections of the Platform do not work properly.

More detail on how businesses use cookies is available at http://www.allaboutcookies.org.

If you have any queries regarding this Cookie Policy please contact our Privacy Officer at hello@k9nation.dog