FAQ

Get the answers to any questions your might have about the K9 Marketplace!

General

Our signup form will check your details against businesses already on the K9 Nation app. If we find your business is already on the app, we will walk your through the process of claiming your business.

To claim your business, you’ll need to go into the K9 Nation app as a user. We’ve put together a guide that explains the steps you need to take when you’ve logged into the app. You can download the K9 app here

As part of the claim process, we email the company email we have on file to verify you as the business owner. Only someone with access to your business’ email account will be able to claim the listing.

No. Our paid subscriptions are the only place you will need to pay and we’ve made them as flexible as possible, helping to keep prices low and making the K9 Marketplace accessible to dog friendly businesses of all kinds.

My Account

Paid listings have much more customisation options! You can add a logo, contact information and a location, details of discounts or benefits, and much more! A free listing will get your business out there, but a paid listing will help to promote your business even more!

If your subscription is paused your listing will revert to a claimed free listing. Users will still be able to find your business and access basic information but they won’t be able to see your products and services, your gallery of images, events, discounts and reviews.

Marketplace Tiers

Paid listings have much more customisation options! You can add a logo, contact information and a location, details of discounts or benefits, and much more! A free listing will get your business out there, but a paid listing will help to promote your business even more!

All of our paid subscription tiers offer access to detailed analytics via the business console.

Marketplace Listing

Yes! Once claimed, you can add extra information about your business, a logo, and add products and services!.

Your business will be immediately visible on the K9 Marketplace, a section of the K9 app that is dedicated to showing businesses like yours to our dog owner community. Users can search by type of business, location or keywords to find the right businesses for them.

For users to be able to leave reviews for your business, you need to have an active paid subscription.

With a paid subscription, you can add as many products as you like!

Depending on your subscription tier you can have anywhere from a single branch to an unlimited number. If you find yourself needing to add more branches, upgrading your subscription will let you add more than one.

Once you’ve claimed a listing you can add a logo image to your listing. With one of our subscriptions you can add more images to your gallery.

To add service types to your listing, you’ll need a paid subscription. You can add as many service types as you need to show people what your business can do.

Join the K9 Nation Marketplace today!