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Brand Ambassador: Charlotte Wood, Oscar, and Monty

"The K9 Nation app is like a community of other dog owners, people just like me. I love the fact you can use the app in lots of different ways."

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One of our brand ambassadors Charlotte explains how she heard about K9 Nation and why she got involved with the community..

Where do you live?

York

What’s your favourite thing about having a dog?

I have had dogs all my life. When I was growing up my family always had Labradors and my love of dogs started early! The best thing about having a dog is the joy they bring and the happiness they find in the smallest things. Oscar and Monty bring lots of smiles and laughs to me and everyone around us. I also enjoy the fact that dogs get us outside come rain or shine, I love the outdoors and the boys are my daily walking partners. At the weekends we enjoy exploring a new place with the dogs, and since Monty joined the family, we have started to participate in some dog sports. We do Mantrailing and Scent work – there is never an opportunity to be bored with the dogs around. Dogs really are the best therapy for me!

Tell us a bit about Oscar and Monty

Oscar and Monty are an unlikely duo!  

Oscar the Westie is approaching 4 years old, my partner brought Oscar home just a few weeks after we met, so technically Oscar belongs to him, but as chief dog walker I quickly became Oscar’s favourite human! Oscar lives for his walks, he loves exploring new places, chasing balls, playing hide and seek and bubbles – he can often be found in the garden playing bubbles with my partner’s children.  

After sadly losing my old Labrador Hettie last summer and dog sitting for a friend for 5 weeks at the start of the year we decided it was time to get a new puppy and companion for Oscar.

Monty is a 7 month old (not so miniature) miniature labradoodle, his mum was a working lab and his dad a miniature poodle but most people assume he is a full Labrador. Monty loves adventures, swimming in the sea, sniffing, meeting other dogs and of course, Monty LOVES food!!

How did you first hear about K9 Nation?

I found out about K9 Nation through Facebook, I had been following the story of K9 Nation since the beginning. We thought the K9 clean up initiative in August was a brilliant idea. We took part in a few litter picks and we were shocked at just how much litter we found when we started to look for it. It was great to be part of the K9 clean up and feel like we were making a difference, both to the Dogs Trust but also to local communities too. When I read K9 Nation was launching an app it was perfectly timed. Monty was just a puppy and during lockdown I found myself often googling things related to caring for the dogs; training, grooming, places to walk, dog-friendly holidays, the list goes on. So an app with loads of resources in one place just sounded ideal!

What attracted you to using the app?

The K9 Nation app is like a community of other dog owners, people just like me. I love the fact you can use the app in lots of different ways: find a new walk, read an interesting blog, connect with other dog owners, recommend a local business. These days our phones are our go-to for everything, so having everything dog-related on one app is perfect and as someone who loves dogs, an app all about dogs is just amazing!

We love travelling with the dogs, in fact, we recently took a trip to the Isle of Wight, where we spent a week exploring the beaches. Monty’s first staycation. The app goes with you, we use it to find new walks wherever we are in the country and when we have completed a walk we leave a review to help other dog owners find new adventures too. 

Do you have a favourite feature on the app?

This is a tough question! I have really enjoyed reading some of the articles and blogs on the app and connecting with other dog owners but I think my favourite feature would be discovering new walks to enjoy with the boys! 

What would you say to anyone who was thinking about downloading the app and joining the K9 Nation community?

I would say go for it, you wont regret it. Every dog owner will find something they enjoy on the K9 Nation app and it’s completely free. Don’t forget to connect with me, Oscar and Monty when you join, we love making new friends and connecting with likeminded people!   

What made you decide to become a brand ambassador?

I wanted to help spread the word about the K9 Nation app to help other dog owners feel like they are part of the K9 Nation community too. We all want the absolute best for our dogs and the app will help dog owners share experiences, get guidance from experts through the articles and blogs (and the K9 Nation podcasts which I have really enjoyed listening to), find out about local canine businesses recommended by the fellow K9 Nation community and equally give the opportunity for us to recommend great walks and businesses to others too.  

We hope this post gave you an intro to our brand ambassador Charlotte and her two dogs, Oscar and Monty! Find out more about K9 Nation here.

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Protecting your data is very important to K9Nation Limited (“K9Nation”, “us”, “our” or “we”). This policy, together with our Terms and  conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by K9Nation.

It applies to your use of the website www.K9Nation.uk, the associated ‘K9Nation’ mobile application (together, the “Platform”), all communications between you and us and (unless expressly provided otherwise) all agreements entered into between you and us which involve the collection by, or disclosure to, us of personal data.

Information we may collect about you.

We may collect and process the following data about you:

  • information that you provide by filling in forms on the Platform. This includes information you provide at the time of registering (including, but not limited to, your name, telephone number, address and email address) or at any subsequent point;
  • if you contact us, we may keep a record of that correspondence;
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Information we may collect about others.

We may collect and process data about others that you provide us with, including (but not limited to) information that you provide by filling in forms on the Platform. You represent and warrant to us that you have obtained the express consent from the individuals whose data you provide us with.

For the avoidance of any doubt, any reference in this privacy policy to your data shall include data about other individuals that you have provided us with.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical information about our users’ browsing actions and patterns, and may be linked to an individual user through other information that is held by us or publically available.

Cookie Policy

The Platform uses cookies to distinguish you from other users. This helps us provide you with a good experience when you use the Platform and also allows us to improve the Platform.

Please note that it is possible to disable cookies being stored on your computer by changing your browser settings. However, the Platform may not perform properly or some features may not be available to you if you disable cookies.

For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

Where we store your personal information.

The data that we collect about you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), including the USA. It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. By submitting your personal data, you agree to this transfer, storing and processing.

Your passwords are stored in K9Nation’s database in encrypted form. We do not disclose your account details, postal or email addresses to anyone except when legally required to do so. We will only hold your information for as long as is necessary for the purpose we collect it for, or for such additional time as may be required by law or any relevant regulatory body.

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Sensitive information between your browser and the Platform is transferred in encrypted form using Secure Socket Layer (SSL). When transmitting sensitive information, you should always make sure that your browser can validate the Platform’s certificate. It is your responsibility to keep your password secure.

Unfortunately, the transmission of information via the internet is not completely secure. Although K9Nation will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to the Platform, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent any unauthorised access.

How we use your information.

We use information held about you (and information about others) in the following ways:

  • to provide you with our services;
  • to reply to requests for information or any other kind of request as indicated by your correspondence;
  • to provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about;
  • to allow you to participate in interactive features of the Platform when you choose to do so, including interaction with external social networks and platforms;
  • to improve the Platform and ensure the content on the Platform is presented in the most effective manner for you and your computer or mobile device;
  • to administer our Platform and for internal operations ,including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to measure or understand the effectiveness of advertising served to you on the Platform; and
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Disclosure of your information

We may disclose your personal information to any business partner, sub-contractor or supplier of K9Nation for the performance of any contract we enter into with you, and/or a member of our group.

We may also disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if K9Nation or substantially all of its assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
  • in order to enforce the Terms and Conditions and any other agreement between you and us; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of K9Nation, our customers, or others. This includes exchanging information with other companies and organisations.

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By registering for an account on the Platform, you give your permission for us to use your personal data for marketing purposes in relation to our products and services. You have the right to ask us not to process your personal data by contacting us.

The Data Protection Act 1998 gives you the right to access information held about you by submitting a request in accordance with the act and is subject to a £10 administrative fee. All such requests should be sent via our contact form.

Changes to this policy

Any changes we make to our privacy policy in the future will be posted on this page, and where appropriate, notified to you by email.

Questions, comments and requests regarding this privacy policy are welcome and should be addressed via our email address: hello@k9nation.dog

Cookie Policy

We use cookies and similar tools on our website, www.K9Nation.uk, and the associated ‘K9Nation’ mobile application (together, the “Platform”) to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. We use the term “cookies” in this policy to refer to all files that collect
information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well the website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your user identifier. Most cookies will not collect information that identifies you, but will instead collect more general information such as how users arrive at and use the website.

The cookies we use.

At the date of the last update of this Cookie Policy, the list below represents a comprehensive list of all cookies set on the Platform, but please note that the cookies we use are subject to fairly frequent change. The purposes of the cookies in use, as described below will not change without this policy being updated. However we may not update this policy every time the identity of a particular cookie or the party setting the cookie changes.

 

Category: Strictly necessary

Party: BorrowMyDoggy.com

Purpose: BorrowMyDoggy uses cookies to enable the essential features of the website, such as the navigation system, signing up for the service, subscribing, verifying and messaging.

 

Category: Analytical /  Performance

Parties: Amplitude, Hotjar, Segment, Google Analytics, Optimizely, Improvely

Purpose: These cookies are used to analyse data from users’ visits in order to help us improve the service or create and analyse content tests to allow us to optimise the experience for future users.

 

Category: Functionality

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Purpose: BorrowMyDoggy uses functionality cookies to improve the experience for its users. For example, to save users from having to remember their username, we use a cookie to remember this information.

 

Category: Advertising

Parties: Google Adwords, Facebook, DoubleClick, Affiliate Window, Improvely

Purpose: BorrowMyDoggy uses paid advertising in order to recruit new customers. These paid advertising channels will set cookies so that we can measure the effectiveness of this advertising.

Can you block cookies?

It is possible to block cookies, although remember that if you do choose to disable cookies, you may find that certain sections of the Platform do not work properly.

More detail on how businesses use cookies is available at http://www.allaboutcookies.org.

If you have any queries regarding this Cookie Policy please contact our Privacy Officer at hello@k9nation.dog