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Introduction to K9 Nation

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Welcome to the Introduction to K9 Nation. What is K9 Nation all about, you may well ask. Well in today’s blog we wanted to focus on just that very question.

In the beginning…

Way back in September 2017 Becky Baker, our founder, was inspired to create the K9 Nation community when she got her 8 week old puppy, Buddy the Cockapoo. Feeling overwhelmed and frankly a bit lost she was constantly looking for information relating to caring for Buddy and how to incorporate him into her busy life, and there just wasn’t anything out there for her to easily access.

So the idea for K9 Nation was born and Becky set about building the very first version of the website and app in her spare time.

Fast forward almost three years and K9 Nation is now made up of a team of avid dog lovers, and professionals, who share Becky’s passion and vision for what K9 Nation stands for.

Our Founder, Becky, and her Cockapoodle Buddy, stood in a park in the sun

Our Mission

K9 Nation is built on the love for all dogs and a belief they are, indisputably, members of our families. We are the best free and easily accessible social network and directory for dog related services, dedicated to supporting new and existing dog owners in caring for their dogs.  

Created by dog owners for dog owners, the team is creating your K9 Nation and is setting out to provide impartial and transparent advice, all in one digital location. Your K9 Nation will  be full of information on various topics of interest to enable every member to make informed choices for their dog’s wellbeing as well as their own.

Our Values

  • Dog Lovers – we love dogs and treat them as part of the family.
  • Responsible – we believe in responsible dog ownership.
  • Community Driven – our community is inclusive and accessible for all.
  • Trust – we aim to be transparent and honest.
  • Wellbeing – our focus is on enhancing the wellbeing of both owners and their dogs.

So what will I be able to do on K9 Nation?

We are currently busy improving the K9 Nation app to make it better than ever. We can’t wait to share some of the amazing features we are building but rest assured, you will be able to connect with other dog owners, share tips and advice and discover a whole world of resources and information that helps you and your dog live your best lives.

 

What does the future hold for K9 Nation?

We have such an exciting list of things we can’t wait to build within the K9 Nation community and the best part is that we want to do this together with our members. It’s really important to us that our community members feel they have a voice and can help us shape the future of our K9 Nation together. 


We hope that this introduction to K9 Nation was helpful. In the meantime, we have launched our K9 Clean-up campaign. We are inviting dog owners all over the country to take part in the clean-up to tackle the litter problem and also help raise money for our chosen charity Dogs Trust.  You can simply pick up litter on one of your usual dog walking routes or go the extra mile and donate online via the K9 Nation website and receive a K9 Clean-up kit as a thank you from the team. 


The main Clean-up event is taking place over the bank holiday weekend at the end of August  (28-31st) but the hope is that dog owners will get involved throughout the month and share their selfies with the K9 Nation team online via social media with the hashtag #K9Cleanup.


If you’d like to take part simply register here for more information.

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The best way to stay up-to-date is to download the K9 Nation app! Click the buttons below to download the app on your device.

Privacy Policy

Protecting your data is very important to K9Nation Limited (“K9Nation”, “us”, “our” or “we”). This policy, together with our Terms and  conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by K9Nation.

It applies to your use of the website www.K9Nation.uk, the associated ‘K9Nation’ mobile application (together, the “Platform”), all communications between you and us and (unless expressly provided otherwise) all agreements entered into between you and us which involve the collection by, or disclosure to, us of personal data.

Information we may collect about you.

We may collect and process the following data about you:

  • information that you provide by filling in forms on the Platform. This includes information you provide at the time of registering (including, but not limited to, your name, telephone number, address and email address) or at any subsequent point;
  • if you contact us, we may keep a record of that correspondence;
  • your responses to surveys you choose to complete on the Platform from time to time;
  • details of any photographs, comments, posts, or other information you post on the Platform;
  • device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information); and
  • details of your visits to the Platform (such as the full Uniform Resource Locators (URL) clickstream to, through and from the Platform (including date and time); page response times; page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the Platform).

Information we may collect about others.

We may collect and process data about others that you provide us with, including (but not limited to) information that you provide by filling in forms on the Platform. You represent and warrant to us that you have obtained the express consent from the individuals whose data you provide us with.

For the avoidance of any doubt, any reference in this privacy policy to your data shall include data about other individuals that you have provided us with.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical information about our users’ browsing actions and patterns, and may be linked to an individual user through other information that is held by us or publically available.

Cookie Policy

The Platform uses cookies to distinguish you from other users. This helps us provide you with a good experience when you use the Platform and also allows us to improve the Platform.

Please note that it is possible to disable cookies being stored on your computer by changing your browser settings. However, the Platform may not perform properly or some features may not be available to you if you disable cookies.

For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

Where we store your personal information.

The data that we collect about you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), including the USA. It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. By submitting your personal data, you agree to this transfer, storing and processing.

Your passwords are stored in K9Nation’s database in encrypted form. We do not disclose your account details, postal or email addresses to anyone except when legally required to do so. We will only hold your information for as long as is necessary for the purpose we collect it for, or for such additional time as may be required by law or any relevant regulatory body.

Security

Sensitive information between your browser and the Platform is transferred in encrypted form using Secure Socket Layer (SSL). When transmitting sensitive information, you should always make sure that your browser can validate the Platform’s certificate. It is your responsibility to keep your password secure.

Unfortunately, the transmission of information via the internet is not completely secure. Although K9Nation will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to the Platform, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent any unauthorised access.

How we use your information.

We use information held about you (and information about others) in the following ways:

  • to provide you with our services;
  • to reply to requests for information or any other kind of request as indicated by your correspondence;
  • to provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about;
  • to allow you to participate in interactive features of the Platform when you choose to do so, including interaction with external social networks and platforms;
  • to improve the Platform and ensure the content on the Platform is presented in the most effective manner for you and your computer or mobile device;
  • to administer our Platform and for internal operations ,including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to measure or understand the effectiveness of advertising served to you on the Platform; and
  • to notify you about changes to our service, the Platform.

Disclosure of your information

We may disclose your personal information to any business partner, sub-contractor or supplier of K9Nation for the performance of any contract we enter into with you, and/or a member of our group.

We may also disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if K9Nation or substantially all of its assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
  • in order to enforce the Terms and Conditions and any other agreement between you and us; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of K9Nation, our customers, or others. This includes exchanging information with other companies and organisations.

Marketing communications and your rights

By registering for an account on the Platform, you give your permission for us to use your personal data for marketing purposes in relation to our products and services. You have the right to ask us not to process your personal data by contacting us.

The Data Protection Act 1998 gives you the right to access information held about you by submitting a request in accordance with the act and is subject to a £10 administrative fee. All such requests should be sent via our contact form.

Changes to this policy

Any changes we make to our privacy policy in the future will be posted on this page, and where appropriate, notified to you by email.

Questions, comments and requests regarding this privacy policy are welcome and should be addressed via our email address: hello@k9nation.dog

Cookie Policy

We use cookies and similar tools on our website, www.K9Nation.uk, and the associated ‘K9Nation’ mobile application (together, the “Platform”) to improve their performance and enhance your user experience. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. We use the term “cookies” in this policy to refer to all files that collect
information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well the website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your user identifier. Most cookies will not collect information that identifies you, but will instead collect more general information such as how users arrive at and use the website.

The cookies we use.

At the date of the last update of this Cookie Policy, the list below represents a comprehensive list of all cookies set on the Platform, but please note that the cookies we use are subject to fairly frequent change. The purposes of the cookies in use, as described below will not change without this policy being updated. However we may not update this policy every time the identity of a particular cookie or the party setting the cookie changes.

 

Category: Strictly necessary

Party: BorrowMyDoggy.com

Purpose: BorrowMyDoggy uses cookies to enable the essential features of the website, such as the navigation system, signing up for the service, subscribing, verifying and messaging.

 

Category: Analytical /  Performance

Parties: Amplitude, Hotjar, Segment, Google Analytics, Optimizely, Improvely

Purpose: These cookies are used to analyse data from users’ visits in order to help us improve the service or create and analyse content tests to allow us to optimise the experience for future users.

 

Category: Functionality

Party: BorrowMyDoggy.com

Purpose: BorrowMyDoggy uses functionality cookies to improve the experience for its users. For example, to save users from having to remember their username, we use a cookie to remember this information.

 

Category: Advertising

Parties: Google Adwords, Facebook, DoubleClick, Affiliate Window, Improvely

Purpose: BorrowMyDoggy uses paid advertising in order to recruit new customers. These paid advertising channels will set cookies so that we can measure the effectiveness of this advertising.

Can you block cookies?

It is possible to block cookies, although remember that if you do choose to disable cookies, you may find that certain sections of the Platform do not work properly.

More detail on how businesses use cookies is available at http://www.allaboutcookies.org.

If you have any queries regarding this Cookie Policy please contact our Privacy Officer at hello@k9nation.dog