Reviews are an amazing tool when trying to convince potential customers to take the next step. A good review can set you apart from your competitors and help potential customers choose your business over another.
With the K9 Nation app, we make it easy for customers to leave reviews for dog-friendly businesses and the products and services they offer! Sharing these reviews can be a fantastic way to engage with potential customers and to advertise your business.
Where should you share business reviews?
What kind of business reviews should you post?
Sharing your most positive reviews is always a good call. Customers that love your business, products, or services, and have taken the time to write a review are exactly who potential customers want to hear from.
Another way to use reviews involves taking reviews that are mostly positive but that might have made a request or recommendation. If you’ve made a change to a product or service, or included something new to cover that recommendation, it’s worth shouting about! You’re showing your business listens to customers and is actively looking to improve.
How should you post business reviews?
Depending on the platform, you may want to choose specific reviews or style a review differently. For example, displaying longer reviews might work better in an email or on your website, where a customer has taken the time to search for you. Shorter reviews work well on social media and on physical media, where you are generally trying harder to get people’s attention.
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